Once you have selected one of our safari packages you need to send us a booking form. When we receive this we will check availability and inform you if any changes are necessary and issue an invoice for a 50% deposit plus the full cost of any tracking permits (in case of cancellation permit fees are non-refundable). Only once this payment is received can we guarantee availability and issue a booking confirmation. Full payment is required 70 days before travel.

We charge in US dollars. Payment is by bank transfer into our Standard Chartered USD bank account in Uganda. You can also pay by credit card although there is a 5% administration charge. For those booking from within Uganda, cash payments are possible at our office.

When we book your safari, we have to pay non-refundable deposits on your behalf, for example to hotels. Therefore, we charge cancellation fees as follows:

30% of reservation costs if you cancel more than 50 days before your arrival date

100% of reservation costs if you cancel less than 50 days before your arrival date

We strongly recommend that you include cancellation cover in your travel insurance.

AMREF flying doctors provide a medevac service in case of illness or injury during your safari. This costs $25pp for 31 days. We recommend this service and can include it in your package price.

Please see our Travel Information page for information on flights, visas, currency, packing lists, books and field guides, health and safety, emergency contacts and much more general information. If there is anything you cannot find just email us (sales01@ventureuganda.org) your question.